LJ PADLAN IS NOW QUALIFIED!!
Yes, the week ended with my AHT hitting 270 seconds! You may think that I am overwhelmingly happy and all, but actually I am not. Don't get me wrong. I am happy. I worked so hard to get it.
What just sucks is how I am feeling right now. I know that in order for me not to lengthen the calls that I was getting, I tend to rush it. I tend to be sarcastic. I tend to be a bitch. I tend to be an escalation agent again, probably worst. And right now, I am feeling guilty. I end up saying to myself, "kawawa naman ang mga customer na dumaan sa kin kanina, wala silang napala."
I really want this job. I worked so hard just to be in my position right now, I dont want to waste it. Well, I still have one week to prove myself to everyone. Wish me luck, everyone...ü
Yes, the week ended with my AHT hitting 270 seconds! You may think that I am overwhelmingly happy and all, but actually I am not. Don't get me wrong. I am happy. I worked so hard to get it.
What just sucks is how I am feeling right now. I know that in order for me not to lengthen the calls that I was getting, I tend to rush it. I tend to be sarcastic. I tend to be a bitch. I tend to be an escalation agent again, probably worst. And right now, I am feeling guilty. I end up saying to myself, "kawawa naman ang mga customer na dumaan sa kin kanina, wala silang napala."
I really want this job. I worked so hard just to be in my position right now, I dont want to waste it. Well, I still have one week to prove myself to everyone. Wish me luck, everyone...ü
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